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Computer Training: MS Outlook®

When you complete any of these MS Outlook® training courses, you'll receive a certificate to confirm your proficiency. You can also "pick and choose" topics from any of these courses for Q&A sessions (no certificates issued for Q&A sessions).

Introduction to Microsoft Outlook®

Outlook® is an excellent tool for businesses! In addition to email, it also includes a calendar/scheduler, a task list, a contacts list, and a journal. Simplify your business organization by making Outlook work for you.

Average course time: 3 hours

You'll need:

Getting Started With Your New Computer or equivalent experience
A working computer with Windows® installed on it
Microsoft Outlook® 97 or higher

You'll learn:

What is Outlook®
Standalone vs Outlook® with Microsoft Exchange Server®
Importing mail/addresses from Outlook Express®
Navigating in the Folder list
Email: Inbox, Outbox, Sent, creating new folders
Calendar: Dates, reminders, recurring items, Free/Busy designations
Contacts: Entering, sorting, categories
Tasks: Entering, finishing, deleting
Notes: Creating, deleting
Deleted Items: Managing - auto delete, restoring
Backups

Intermediate Microsoft Outlook®

Build on your knowledge of the basic features of Microsoft Outlook®.

Average course time: 2 - 3 hours

You'll need:

A working computer with Windows® installed on it
Microsoft Outlook® 97 or higher
Introduction to Microsoft Outlook® or equivalent experience

You'll learn:

AutoArchiving
Import and Export
Tools - options
Personal folders - making and managing
Email - sorting and searching, address groups
Calendar - events and appointments, searching, editing recurring items, view day/week/month
Contacts - filtering by categories, sorting, journalling

Advanced Microsoft Outlook®

Get the full features of Microsoft Outlook® with Exchange Server®:

Average course time: 2 - 3 hours

You'll need:

A working computer with Windows® installed on it
Microsoft Outlook® 97 or higher
A configured connection to a Microsoft Exchange Server® account
Intermediate Microsoft Outlook® or equivalent experience

You'll learn:

Rules and Filters
Calendar management
Journal - Automatic recording, manual recording, timer
Adding HTML content to emails
Meeting requests and scheduling
Scheduling resources
Custom views